Frequently Asked Questions
Everything you need to know about shopping with ZIPPY.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your new outfit sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
ZIPPY accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your door.
Are your products ethically sourced?
At ZIPPY, we prioritize quality and ethics. We partner exclusively with manufacturers who adhere to fair labor practices and sustainable production standards.