Returns & Exchanges at ZIPPY
We want you to love your new look, but if it's not a perfect fit, we offer easy returns within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the unworn items with original packaging into a shipping box or mailer and include the provided packing slip.
Label and Ship
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing